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Incorrect account credited on Representment Accounting Step



Incorrect account credited on the Representment Accounting Step on reopening the Maestro Dispute with Representment.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a Dispute on a Maestro transaction
  2. Resolve the Dispute as Chargeback. Check the Chargeback Accounting Step.
  3. Reopen the Dispute for Representment. Check the Representment Accounting Step

Root Cause

The Representment Accounting Step rules must be modified to account for this use case.


Apply HFix-38593.

Suggest Edit

Published November 28, 2017 - Updated December 2, 2021

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