Support Article
Incorrect alignment of images
SA-86296
Summary
The styling of images is not present in an email sent to create a case with images.
Error Messages
Not Applicable
Steps to Reproduce
- Configure an Inbound email
- Send an email from Gmail. The content must have images aligned to the centre
- Open the email with attachments
- Verify the alignment of the images
Root Cause
A defect in Pegasystems’ code or rules. The Open Web Application Security Project (OWASP) library strips off the additional HTML tag properties from the images.
Resolution
This issue is reported as a bug to be remediated in Pega 8.2.3 patch release.
Published January 23, 2020 - Updated December 2, 2021
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