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Support Article

Incorrect appointment time displays while creating appointment

SA-55646

Summary



On selecting a time slot in the Availability overview while creating an appointment, the start and end time of the appointment populate with time two hours ahead of the selected time.


Error Messages



Not Applicable


Steps to Reproduce

  1. Log in to Pega Sales for Automation
  2. Select GMT for timezone
  3. Create an appointment in the Appointment tab


Root Cause



A defect in Pegasystems’ code or rules.
RULE-UTILITY-FUNCTION SFAUTILITIES GETSTARTORENDDATETIME 
RULE-UTILITY-FUNCTION EMAILINTUTILITIES GETSTARTORENDDATETIME
RULE-OBJ-WHEN PEGAFW-WORK-APPOINTMENT STARTTIMECONTAINSPM 

 

Resolution



Apply HFix-43274.

 

Published November 29, 2018 - Updated December 2, 2021

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