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Support Article

Incorrect behavior of nodes in Decision Services landing page

SA-58915

Summary



During the upgradation from Pega Marketing 7.2 to Pega Marketing 7.3.1, only local node displays as Active in Decision Services landing page when Pega Marketing application is deployed on multiple nodes. Each node has a distinct JVM dedicated to a specific role and is working fine.

Error Messages



066 [6f539.IO.thread-in-0] [ ] [ ] (nio.tcp.TcpIpConnectionManager) WARN - [somehostname]:5701 [bf28ebc210a8f805153ebf7a3c66f539] [3.8] Wrong bind request from [somehostname]:5701! This node is not requested endpoint: [127.0.0.1]:5701


Steps to Reproduce

  1. Upgrade from Pega Marketing 7.2 to Pega Marketing 7.3.1
  2. Click Add node in the Decision Services landing page


Root Cause



A defect or configuration issue in the operating environment. The prconfig file is incorrectly set to use hostname instead of IP address.

<env name="identification/cluster/public/address" value="somehostname" />    

Resolution



Perform the following local-change:
Provide the IP address for inter-cluster communication. 

 
<env name="identification/cluster/public/address" value="127.0.0.1" />

 

Suggest Edit

Published November 29, 2018 - Updated October 8, 2020

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