Support Article
Incorrect DateTime is set from calendar icon
SA-28539
Summary
Application was recently upgraded the platform to Pega 7.2. .For some users having locale 'es_MX', when user tries to select a date from the calendar icon, an invalid value is appearing. Refer below message wherein the hour part is getting disappeared.
14/09/2016 :07AM is not a valid date/time
Also for fields where only the date part is required, we are not having issues. The issue exists where both Date and Time are required.
Error Messages
"" is not a valid Date-Time value
* "" contains the invalid date
Steps to Reproduce
1.An operator with the following settings are created :-
Localization
Default locale : es_MX
Scheduling
Time zone : America/ New_York
Calendar : CCAP Branch Calendar
2. Click on any calendar icon that takes both Date and Time.
Root Cause
When date format is dd/mm/yy hh:mm as per logic written in calendar_util.js file counter is updated but race condition fails.
Resolution
Apply HFix-29609.
Published October 24, 2016 - Updated October 8, 2020
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