Support Article
Incorrect highlighted text in RC-75 in chargeback summary screen
SA-16155
Summary
A highlighted text message for RC -75 on the chargeback summary screen has unexpected content.
Error Messages
Transaction Not Recognized L257 AND L290 added for STP for 14.2 Compliance (75)
Steps to Reproduce
Create a case and select charge back for reason code 75. The message displays on the chargeback summary screen.
Root Cause
A defect in Pegasystems’ code or rules.
The text description of Reason Code for RC75 was inappropriate. This was corrected in the RC brief description.
Resolution
Apply HFix-24428.
Published January 31, 2016 - Updated October 8, 2020
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