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Support Article

IndexOutOfBounds when extracting work objects with PageLists

SA-18343

Summary



When running BIX extract rules,  it is failing to extract cases information in XML output format; which are having data in Page Lists in the extract rule.

When user excludes the page lists from the extract rule, then it runs and extracts data successfully.


Error Messages



10:42:22,441 ( internal.access.ExtractImpl) ERROR - Inskey of the corrupt Instance (Inskey)
10:42:22,441 ( internal.access.ExtractImpl) ERROR - Unable to process while reading the source Db (database table name): Index: 4, Size: 0
java.lang.IndexOutOfBoundsException: Index: 4, Size: 0
at java.util.ArrayList.get(ArrayList.java:356)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.getPageValue(ClipboardPropertyBase.java:1126)
at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.resolveEmbeddedPages(PropertyReferenceImpl.java:1771)
at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.doPut(PropertyReferenceImpl.java:495)
at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.put(PropertyReferenceImpl.java:446)
at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.putStringOverride(ClipboardPageImpl.java:1844)
at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.putString(ClipboardPageImpl.java:1681)
at com.pega.pegarules.data.internal.access.ExtractImpl.getXML(ExtractImpl.java:4140)
at com.pega.pegarules.data.internal.access.ExtractImpl.writeXMLNoHeader(ExtractImpl.java:4092)
at com.pega.pegarules.data.internal.access.ExtractImpl.WritetoXML(ExtractImpl.java:4072)
at com.pega.pegarules.data.internal.access.ExtractImpl.doExtract(ExtractImpl.java:2923)
at com.pega.pegarules.data.internal.access.ExtractImpl.runExtract(ExtractImpl.java:1518)
at com.pega.pegarules.data.internal.access.ExtractImpl.run(ExtractImpl.java:1207)


Steps to Reproduce



Run BIX extract rule with pagelists.


Root Cause



When Pagelists are present in the extract rule and there is an inconsistency in the presence of properties with each instance of Pagelist, this error is observed.

Resolution



Apply HFix-25397.

 

Published February 10, 2016 - Updated December 2, 2021

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