Support Article
Information is cropped in printed PDF format
SA-87749
Summary
The following issues occur when saving the print screen in PDF format:
- The fields on the right are cropped.
- The table is cropped on the right in the Print Preview mode.
Error Messages
Not Applicable
Steps to Reproduce
- Use the out-of-the-box Print functionality.
- Click the Print button.
- Click Print Preview.
- Save the print to PDF format.
- Open the saved PDF.
Root Cause
An issue in the custom application code or rules.
The table control does not adjust to the size of the Print Preview page. The header names are large values. They are not broken and they occupy more space. Hence, the table is cropped. Therefore, the data in the top is cropped. This occurs in the Chrome browser.
In the Internet Explorer browser, Flex related CSS is not supported. As a result, the entire page is cropped.
Resolution
Perform the following local-change:
For Chrome browser:
- Open the table header Cell properties.
- Enable Word Wrap and Word Break checkboxes for all column headers.
- Click the Presentation tab of all the dynamic layouts in that page.
- Change Optimized CSS to Legacy.
- Open the table header Cell properties.
- Enable Word Wrap and Word Break checkboxes for all column headers.
Published December 2, 2021
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