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Support Article

"Input Configuration is missing" error when running a program



User reported that while executing a program, they are getting the error message "Your program has a program run failure with the following message: Input Configuration is missing"

Error Messages

Your program has a program run failure with the following message: Input Configuration is missing.

Steps to Reproduce

  1. Provide additional entries to external mapping of customer class in Pega NBAM
  2. Configure the Program by creating the Segment, Offer Flow and Strategy
  3. Run the Program

Root Cause

The select query executed by the NBAM Program contains an empty field due to which the Program was failing to execute

C.POST_CODE as C_POST_CODE,C. as C_,CS.Churn_Score as CS_Churn_Score

The character 'C' represents the customer table and a property in the external mapping of the customer class. The External mapping on the customer class has an empty filed which caused the select query to have an invalid entry


Perform one of the following local-changes:

1. When an empty filed gets added and the delete for that row does not work, map any of the already existing filed in external mapping can be mapped.
Review last 'valid' row the user wants to have in the system. Delete that row and put its contents in the last row that is empty and save it.

Suggest Edit

Published September 23, 2015 - Updated October 8, 2020

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