Support Article

Install script execution for Pega 7.2 is stuck

SA-26494

Summary



Pega 7.2 install script hangs.  User retried and it hangs at same task of trying to apply DDL changes.
Apply DDL Inner:
[echo] using driver jar file: /opt/oracle/ojdbc7.jar

 

Error Messages



No errors it just hangs. 

This is the stack trace from thread dump:
 
at sun/nio/ch/FileDispatcherImpl.lock0(Native Method)
at sun/nio/ch/FileDispatcherImpl.lock(FileDispatcherImpl.java:103)
at sun/nio/ch/FileChannelImpl.tryLock(FileChannelImpl.java:1117)
at java/nio/channels/FileChannel.tryLock(FileChannel.java:1166)
at java/util/logging/FileHandler.openFiles(FileHandler.java:426)
at java/util/logging/FileHandler.(FileHandler.java:266)
at com/pega/pegarules/install/SQLLoader.main(SQLLoader.java:52)


Steps to Reproduce



Run install.sh script.


Root Cause



A defect or configuration issue in the operating environment. The installation was being run from a Network File System (NFS) and an issue with NFS was causing the install to hang trying to obtain a lock on a log file.

Resolution



Make the following change to the operating environment: 

Run the install from a local hard drive.

 

Published August 5, 2016 - Updated August 11, 2016

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.