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Installation of German language pack for SAi 7.31 failed

SA-55430

Summary



Installation of German language pack for Pega Sales Automation for Insurance (SAi) 7.31 fails.


Error Messages



[PRPCWorkManager : 10] [STANDARD] [ ] [ ] ( internal.util.MoveLog) INFO y03779 - FATAL ERROR: Invalid clipboard stream detected in module PegaArchiveException.RuleArchiveLoader. Reason: importContents(PegaArchive)
[PRPCWorkManager : 10] [STANDARD] [ ] [ ] (ortComponent._baseclass.Action) ERROR y03779 - Invalid clipboard stream detected in module PegaArchiveException.RuleArchiveLoader. Reason: importContents(PegaArchive)
com.pega.pegarules.priv.deploy.DeploymentException: Invalid clipboard stream detected in module PegaArchiveException.RuleArchiveLoader. Reason: importContents(PegaArchive)
at com.pega.pegarules.deploy.internal.importable.AbstractArchiveImportProcess.runImportProcess(AbstractArchiveImportProcess.java:156) ~[prprivate.jar:?]
at com.pega.pegarules.deploy.internal.importable.AbstractArchiveImportProcess.doImport(AbstractArchiveImportProcess.java:94) ~[prprivate.jar:?]
at 
DatabaseException caused by prior exception: com.ibm.db2.jcc.am.SqlDataException: Error for batch element #1: The value of a host variable in the EXECUTE or OPEN statement is out of range for its corresponding use.. SQLCODE=-302, SQLSTATE=22001, DRIVER=4.18.60
| SQL Code: -302 | SQL State: 22001

Caused by: com.ibm.db2.jcc.am.BatchUpdateException: [jcc][t4][102][10040][4.18.60] Batch failure. The batch was submitted, but at least one exception occurred on an individual member of the batch.
Use getNextException() to retrieve the exceptions for specific batched elements. ERRORCODE=-4229, SQLSTATE=null
at com.ibm.db2.jcc.am.kd.a(kd.java:475) ~[db2jcc4.jar:?]

[WebContainer : 14] [TABTHREAD2] [ ] [ SmallCRM:01.01.01] (Accel_Management_Import.Action) INFO waspu54.ww-intern.de| y03779 - No post-import actions are configured. To configure post-import actions, override the pyPostImportCollection and configure different activities.



Steps to Reproduce

  1. Navigate to the Designer Studio > Application > Distribution.
  2. Import Pega Customer Service 7.31 German language pack JAR file (PegaCustomerService_7.31_GermanLanguagePack).


Root Cause



A defect in Pegasystems’ code or rules.

Field value was not created for,
  • the current pipeline for the sales manager’s team members (maximum 10) in the SAPipelineByRepWidget section.
  • Excellent, Good, Fair, Bad, and Poor fields in the 'CASurveyInput' and 'CASurveyDisplay' sections.

Resolution



Apply HFix-42613.

 

Published July 23, 2018 - Updated December 2, 2021

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