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Installation of instructions using Kerberos fails with errors



Installation of instructions for Pega 8.2 using Kerberos fails with errors.

Error Messages

I:\116328_Pega82.1\scripts\setupDatabase.xml:470: The following error occurred while executing this line:
I:\116328_Pega82.1\scripts\setupDatabase.xml:1453: Failed to connect using provided properties. IO Error: The service in process is not supported. No valid credentials provided (Mechanism level: Fail
to create credential. (63) - No service creds)

Steps to Reproduce

Run install script using the instructions provided for enabling Kerberos authentication.

Root Cause

A defect in Pegasystems’ code or rules. Required arguments were not passed when initiating database connection.


Perform the following local-change: 

In the setupDatabase.xml file, change

<property name="jvm.args" value="${jvm.args.temp} ${}"/>


<property name="jvm.args" value="<path to location of krb5.conf file> ${jvm.args.temp} ${}"/>

In the install.bat file, change

set "ANT_OPTS=-Djava.util.logging.config.file=config/"


set "<path to location of krb5.conf file> -Djava.util.logging.config.file=config/"


Published August 19, 2019 - Updated December 2, 2021

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