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Support Article

Instance is going down on daily basis

SA-32863

Summary



Pega instance is going down on daily basis with Pega 7.2.


Error Messages



WorkSpaceMast E The system cannot find the specified file, either the filename is too long on Windows system or run out of file descriptor on UNIX platform. java.io.FileNotFoundException: /smartpaas-app
/was/node1/WAShome/profiles/AppSrv01/wstemp/0/workspace/cells/localhostNode01Cell/jvms.xml.workspace_save (No such file or directory)

[1/6/17 4:51:10:814 EST] 000001bb WorkSpaceMast E WKSP0008E: RepositoryException while checking the state of cells/localhostNode01Cell/jvms.xml in the master repository --com.ibm.ws.sm.workspace.WorkSpaceException: WKSP0016E Error get digest for cells/localhostNode01Cell/jvms.xml.workspace_save --java.io.IOException: The system cannot find the specified file, either the filename is too long on Windows system or run out of file descriptor on UNIX platform. java.io.FileNotFoundException: /smartpaas-app/was/node1/WAShome/profiles/AppSrv01/wstemp/0/workspace/cells/localhostNode01Cell/jvms.xml.workspace_save (No such file or directory)


Steps to Reproduce



Not Applicable


Root Cause



A defect or configuration issue in the operating environment.

​The File Descriptor limit was set to 1024, so whenever the application was getting initialized, it was running out of File descriptors and the initialization was getting failed due to which instance was inaccessible.


Resolution



Increase the File descriptor limit to 100,000.

Published March 15, 2017 - Updated October 8, 2020

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