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Support Article

Insufficient privileges message when using queue_processors api

SA-93691

Summary



User is leveraging the Pega API's to set up monitoring for Agents and Queue Processors. This is performed using basic Authentication where the corresponding operator Access Group has 'PegaRULES:SysOpsObserver' and 'PegaRULES:PegaAPI' roles. The Agents API works correctly; however, the Queue Processor API displays an 'Insufficient privileges' error.

The below API is used to obtain Queue Processor status:

https://127.0.01/prweb/api/v1/nodes/all/queue_processors


Error Messages



Insufficient privileges


Steps to Reproduce



Invoke the Pega API URL for Queue Processor with basic authentication.

https://127.0.01/prweb/api/v1/nodes/all/queue_processors


Root Cause



An issue in the application code or rules.
The Access Role used, did not have the pzSystemOperationsObserver privilege.



Resolution



Perform the following local-change:

Add the pzSystemOperationsObserver privilege to the Operator's Access Role.

The PegaRULES:SysOpsObserver Access Role is updated in Pega Platform 8.3 to include the pzSystemOperationsObserver privilege.

Published July 25, 2020 - Updated December 2, 2021

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