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Support Article

Integration of Agile Studio with the workbench of an application

SA-69894

Summary



ConnectionTimeoutException occurs when integrating with an Agile Studio instance imported through a Product rule.


Error Messages



Caught unhandled exception: java.lang.RuntimeException: org.apache.http.conn.ConnectTimeoutException: Connect to URL:443 failed: connect timed out


Steps to Reproduce

  1. Import Agile Studio to a Pega Cloud system through a Product rule.
  2. Log in to a different Development system.
  3. Navigate to Application Definition > Integration & Security > Integration > Agile Studio.
  4. Provide the URL of the system in which Agile Studio resides.


Root Cause



Pega Cloud users cannot import Agile Studio from a Product rule file.


Resolution



Here’s the explanation for the reported behavior:

Pega Cloud users must,
  • Request for a separate instance of Agile Studio.
  • Provide the list of IPs that must be whitelisted for an Agile Studio instance at Security Group and Instance level.

Published January 8, 2019 - Updated December 2, 2021

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