Interaction header refreshes without refresh configuration
SummaryWhenever the End Call (Interaction Wrap-up) button is clicked in the CS Interaction Portal, the interaction header refreshes unexpectedly.
Steps to ReproduceCreate a new Interaction in CS Interaction Portal, search for account, and then attempt to Wrap-up.
Root Cause"Disable auto section" checkbox is not available, when a section is included inside dynamic layout cell in Pega 7.1.7. This functionality is added in Pega 7.2.
ResolutionApply HFix-28918 to include this functionality.
Published August 16, 2016 - Updated August 25, 2016