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Support Article

Interlink Reason Code 2662 visible in Visa net transactions

SA-7972

Summary



After deploying Smart Dispute compliance package 15.1, Interlink reason code 2662 is visible in the drop down for Visa net transactions.

Error Messages



Not Applicable

Steps to Reproduce

  1. Create a Dispute case and go for a Chargeback.
  2. Select Choose a reason Code from the Take Action menu.

Root Cause



A defect in Pegasystems' code or rules

Resolution



Apply HFix-21490.

Published December 24, 2016 - Updated October 8, 2020

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