Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Intermittent RuleNotFound errors



Sporadically, users observe RuleNotFound exceptions while resuming work after being idle for several minutes. The error may occur even after the session timeout pop-up appears and the user clicks on it to resume. 

Error Messages

Not applicable

Steps to Reproduce

  1. Leave work object idle until timeout occurs.
  2. Select the timeout window.
  3. RuleNotFound exception occurs.

Root Cause

Parameterized data pages activation is not working properly. The passivated parameters become null or empty after activation and hence cause data page not found issue.


Apply HFix-29403.


Published September 21, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us