Internet connection disconnected message does not display
When the internet connection is lost or when the redis server is down, the disconnected message does not display. A disconnect message from the '/opt/ppd/cobrowse/chat/server/websockets/constructors/user.js' must display.
Steps to Reproduce
- Initiate a chat.
- Accept the chat on the Customer Service portal.
- Disconnect chat from network. Chat is disconnected on the portal; however, the disconnect message does not display.
A defect in Pegasystems’ code or rules.
0% found this useful