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Support Article

InvalidParameterException is generated in the log



InvalidParameterException is generated  in the log while launching the Interaction portal.

Error Messages

Error while opening the Outbound Case-ID Work Object from cannot be null. page: D_Interaction. Details: Invalid value for aSource passed to, byte)

Steps to Reproduce

  1. Navigate to a worklist or a workbasket.
  2. Open an Outbound Case. This invokes the load of the D_Interaction data page. 
  3. Trace the D_Interaction or check the log.

Root Cause

Interaction page was invoked when the  outbound class was opened.


Apply HFix-44462.


Published August 24, 2018 - Updated December 2, 2021

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