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Support Article

An I/O error occurred while sending to the backend

SA-75586

Summary



SQL queries time out for the database and error occurs. The database operation took more than the threshold of 500 ms: 90,055 ms.


Error Messages



An I/O error occurred while sending to the backend


Steps to Reproduce



Run the system.


Root Cause



A defect or configuration issue in the operating environment.
The work table was large and was not vacuumed.



Resolution



Make the following change to the operating environment:
  1. Update the indexes.
  2. Vacuum to improve the query performance.

Published March 20, 2019 - Updated October 8, 2020

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