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Support Article

Issue with adding complex questions to a survey

SA-95428

Summary



User adds questions from Library on the Survey landing page. However, the complex questions do not display. Survey case type displays an error on adding complex questions to the Question page rule. However, the complex questions display correctly while executing the survey.


Error Messages

Not Applicable


Steps to Reproduce

  1. Create a complex question
  2. Open a survey
  3. Click Add Question in Library
  4. Verify if the complex question is listed in the Library


Root Cause



This behavior is as per the Pega product design.

Resolution



Survey authoring does not support complex questions on Pega 7.4. Support for this functionality is added in later releases as an enhancement.

Alternatively,
Perform the following local-change:
Override the pyShowLegacySurveyCreate When rule when designing a survey.




 

Published April 16, 2020 - Updated December 2, 2021

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