Support Article

Issue with attachments for pyResolveAndCloseCase



The number of attachments in withdrawn cases increases with Pega 7.2.1.

Error Messages

Not Applicable

Steps to Reproduce

  1. Add an attachment to the case.
  2. Configure a local action pyResolveAndCloseCase.
  3. Resolve the case.
  4. View the attachments of the case.

Root Cause

In Work- pzUpdateAndDeleteAssignments activity, Java step has code to copy page using putall().

For a Page List putall appends to target page rather than replacing it. This duplicates the attachments.


Apply HFix-32044.

Published February 6, 2017 - Updated February 15, 2017

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