Support Article

Issue with attachments for pyResolveAndCloseCase

SA-33316

Summary



The number of attachments in withdrawn cases increases with Pega 7.2.1.


Error Messages



Not Applicable


Steps to Reproduce

  1. Add an attachment to the case.
  2. Configure a local action pyResolveAndCloseCase.
  3. Resolve the case.
  4. View the attachments of the case.


Root Cause



In Work- pzUpdateAndDeleteAssignments activity, Java step has code to copy page using putall().

For a Page List putall appends to target page rather than replacing it. This duplicates the attachments.

Resolution



Apply HFix-32044.

Published February 6, 2017 - Updated February 15, 2017

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