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Support Article

Issue in creating multiple tasks simultaneously



On creating multiple tasks simultaneously only the first task is created.

Error Messages

Not Applicable

Steps to Reproduce

  1. Select multiple tasks
  2. Click Create

Root Cause

An issue in the custom application code or rules. The out-of-the-box section CPMInteractionTasks is overwritten and 3rd row of the section, CSQueuedTasks, in Dynamic layout is removed.


Perform the following local-change:
Use out-of-the-box section CPMInteractionTask.



Suggest Edit

Published November 29, 2018 - Updated December 2, 2021

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