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Support Article

Issue in creating multiple tasks simultaneously

SA-60117

Summary



On creating multiple tasks simultaneously only the first task is created.

Error Messages



Not Applicable


Steps to Reproduce

  1. Select multiple tasks
  2. Click Create


Root Cause



An issue in the custom application code or rules. The out-of-the-box section CPMInteractionTasks is overwritten and 3rd row of the section, CSQueuedTasks, in Dynamic layout is removed.

Resolution



Perform the following local-change:
Use out-of-the-box section CPMInteractionTask.


 

 

Suggest Edit

Published November 29, 2018 - Updated December 2, 2021

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