Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Issue with date format



Locale settings reference the date format as DD/MM/YYYY. However, the date format defaults to MM/DD/YYYY ( For example, 06/23/2019) in the email correspondence.

Error Messages

Not Applicable

Steps to Reproduce

Create a correspondence rule with a date control in it. Date displays with the MM/DD/YYYY format in the correspondence.

Root Cause

An issue in the custom application code or rules.


Perform the following local-change:
  1. Click a source available in the Rich Text Editor (RTE) of the Correspondence rule
  2. Replace the <pega:reference format="Date" name=".ValidityStartDate"></pega:reference> source code in the correspondence rule with the below code:<%tools.appendString(PRDateFormat.format("xyz","xyz","dd/MM/yyyy",tools.getPrimaryPage().getDate(".ValidityStartDate")));%>

Note: In this case, the date property is ValidityStartDate.



Published December 2, 2021

Was this useful?

100% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us