Support Article

Issue executing pzAssemblePreprocess in Marketing Portal



Sporadically, users receive an error across the Pega Marketing portal.

The user refreshes or clicks another tab to continue working.

Error Messages

pzSectionBody_1(); /* Problem executing pzAssemblePreprocess for RULE-HTML-SECTION @BASECLASS PYDIRTYCHECKCONFIRM #20151111t122224.855 GMT java.lang.NullPointerException */

Steps to Reproduce


Root Cause

The pyDirtyCheckConfirmfailed to assemble properly.

There were no error messages in the logs to determine what caused the occurrence.


Perform the following local-change:

Revalidate and save the @baseclass.pyDirtyCheckConfirm section rule.

Published April 13, 2017 - Updated May 2, 2017

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