Support Article
Issue executing pzAssemblePreprocess in Marketing Portal
SA-36497
Summary
Sporadically, users receive an error across the Pega Marketing portal.
The user refreshes or clicks another tab to continue working.
Error Messages
pzSectionBody_1(); /* Problem executing pzAssemblePreprocess for RULE-HTML-SECTION @BASECLASS PYDIRTYCHECKCONFIRM #20151111t122224.855 GMT java.lang.NullPointerException */
Steps to Reproduce
Unknown
Root Cause
The pyDirtyCheckConfirm failed to assemble properly.
There were no error messages in the logs to determine what caused the occurrence.
Resolution
Perform the following local-change:
Revalidate and save the @baseclass.pyDirtyCheckConfirm section rule.
Published May 2, 2017 - Updated October 8, 2020
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