Support Article

Issue executing pzAssemblePreprocess in Marketing Portal

SA-36497

Summary



Sporadically, users receive an error across the Pega Marketing portal.

The user refreshes or clicks another tab to continue working.


Error Messages



pzSectionBody_1(); /* Problem executing pzAssemblePreprocess for RULE-HTML-SECTION @BASECLASS PYDIRTYCHECKCONFIRM #20151111t122224.855 GMT java.lang.NullPointerException */


Steps to Reproduce



Unknown


Root Cause



The pyDirtyCheckConfirmfailed to assemble properly.

There were no error messages in the logs to determine what caused the occurrence.


Resolution



Perform the following local-change:

Revalidate and save the @baseclass.pyDirtyCheckConfirm section rule.

Published April 13, 2017 - Updated May 2, 2017


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