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Support Article

Issue in loading the dropdown values in IE11

SA-4895

Summary



Issue in loading the dropdown values in IE11 browser screen.

Error Messages



Dropdown values are not getting displayed properly.


Steps to Reproduce



1) Upgrade to IE-11 browser.

Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. 

IE-11 browser is not one among the supported browsers. However HFixes available.
Provided 
HFix-9113 & Hfix-7496.


Resolution



This issue is resolved through the following local change: 

Customer do not want to use the HFixes. Hence suggested to add 

<meta http-equiv="X-UA-Compatible" content="IE=5"> for harnesses.

Published January 31, 2016 - Updated October 8, 2020

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