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Support Article

Issue with opening property panel for a flow shape



When user clicks a property panel in a flow for the first time, it opens. User clicks Submit and opens the property panel for the second time. However, the property panel does not open.

A Javascript error occurs in the _setBaseRef method while executing the pega.u.d.findParentNamed (this.getProxyButton(), "BASE_REF") method.

Error Messages

The button is not found.

Steps to Reproduce

  1. Create a flow rule
  2. Add a few shapes to it and set some properties
  3. Click a shape (For example, assignment, connector)
  4. Open the property panel
  5. Make a change and click the Submit button
  6. Click the same or another shape and open the property panel

Root Cause

A defect in Pegasystems’ code or rules. The previous hotfixHFix-46881, introduced a regression. The outerGadget attribute is not present in the Debugging Document Object Model (DOM) element for the pzGFWViewerProxy section (Not autogenerated).


Apply HFix-53098.


Published August 15, 2019 - Updated December 2, 2021

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