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Support Article

Issue with RC4831(Condition Code: 1) while performing chargeback

SA-10173

Summary



In Smart Disputes issue while performing chargeback operation, if user selects RC 4831 with condition code : 1, an error is displayed on the screen reporting limitations does not exist.

Error Messages



"InvalidForVerbalAgreementMC was not found"

Steps to Reproduce



Create a case in Acquirer and perform a chargeback with RC 4831 (Condition code : 1).

Resolution



This issue is resolved by Hfix-22353.

Published June 15, 2015 - Updated December 2, 2021

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