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Support Article

Issue with refreshing tab

SA-101982

Summary



User implements tabbed layout and opens a work object on individual tabs. The user performs a refresh on a tab. However, the other open tabs stop displaying on performing the refresh.


Error Messages

Not Applicable 


Steps to Reproduce

Unknown


Root Cause



An issue in the custom application code or rules. When user returns to the previous tab, the content that displays is not complete. The custom iFrame tab height is calculated incorrectly.

The height in iFrame tab id="PegaGadget0Ifr", id="PegaGadget1Ifr" etc. changes to 255 instead of 1918px.

Resolution



Perform the following local-change:
Add the below code to the UserWorkForm:

 [id^="PegaGadget"] {
    height:1918px !important;
  }



Alternatively,
Uncheck Size to content on a Tab group <<DynamicLayout>>

 





 

Published July 25, 2020 - Updated December 2, 2021

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