Support Article
Issue with restricting the access of assignments
SA-29396
Summary
Restricting the access of assignment using access when condition is not working in QA/XAT environment, whereas the same access when condition is working fine in environment and the restriction is happening evaluating the When condition.
Error Messages
Not Applicable
Steps to Reproduce
Create a access When condition and use it in the access roles.
Root Cause
As there are two access roles with one role restricting the access and the other one allowing the access,it picks up the one which is allowing the access, and hence, any values assigned for the restricted access role makes no impact.
Resolution
Perform the following local-change:
Restrict the access in the access role that allowed the access, issue can be resolved as the When condition will then be considered for evaluation.
Published October 28, 2016 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.