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Support Article

Issue with "Save As" operation with delegated rules upon upgrade

SA-5378

Summary


 
User has upgraded from PRPC 5.5 to Pega 7.1.5.
 
In the application, some user defined rule forms are exposed to the external users. When they try to 'Save As' the exposed rule form, the section which captures the rule name and ruleset version in which the new rule is to be created is not displayed.
 
The section is displayed based on a 'when' rule. This 'when' rule is getting failed in 7.1.5 and hence the section is not displayed.
 
And also when the 'create and open' button is clicked a blank page is rendered.
 

Error Messages


 
NA
 

Steps to Reproduce


 
NA
 

Root Cause


 
This is a custom implementation and such customization is not supported.  
 

Resolution


 
The ‘Save As’ option for delegated rules is not supported in out of the box application.

Published January 31, 2016 - Updated October 8, 2020

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