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Support Article

Issue switching between composite portal and fixed portal



Error encountered after switching to composite portal from the fixed portal. 

Error Messages

Failed to find rule

Steps to Reproduce

1. Login to composite portal.
2. Click the menu item, that opens fixed portal in a new window.

3. Navigate back to the composite portal and click on any of the menus in the top panel of the composite portal. Issue occurs.

Root Cause

The issue is because of cleanup of threads in RedirectAndRun on the parent portal while the fixed portal is loaded. 


This issued is resolved by HFix-23041.

Published July 24, 2015 - Updated October 8, 2020

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