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Support Article

Issue with switching tabs on Dynamic Layout

SA-9856

Summary



After upgrading, the WorkArea control changes to Dynamic Container. In the User Portal, when switching between the tabs in dynamic layouts, the height of sections in the tab are compressed. A refresh is required each time to get the sections back to normal size. 



Error Messages



Not Applicable.

Steps to Reproduce



1. Upgrade WorkArea Control to Dynamic Layout. 
2. Login to User Portal and try switching the tabs in it. 

Root Cause



The root cause of the issue is with panel sets used in the portal harness.

Resolution



Changing the portal harness to use Screen Layout resolves the behavior. Further to get the work item open in full screen, it's needed to change the Skin to make the Screen Layouts Header format style as 100%.

Published May 21, 2015 - Updated October 8, 2020

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