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Support Article

Issue with updating Natural Language Processing



System becomes unresponsive while updating Natural Language Processing (NLP). 


Error Messages

Not Applicable


Steps to Reproduce

  1. Open the Decision Data rule
  2. Click Updatefrom Dev Studio
  3. Upload the Training xlsx file


Root Cause

A defect or configuration issue in the operating environment. The model which is being updated contains 300k records. Ideally, a model must contain maximum of either 20k or 1000 records depending on the model type. The Entity mode must contain maximum of 1000 records and the Topic model must contain maximum of 20k records.



Perform the following local-change:
Reduce the data of PR_DATA_NLP_MODEL_TRAINING as per the model type.



Suggest Edit

Published December 2, 2021

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