Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Issue when no currency conversion rate

SA-44178

Summary



Currency conversion rate is absent in the FirstChargeback section, when rendering data and the .AccountTransaction.BasicCurrencyConRate is 0 or null.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a dispute using a transaction with no BasicCurrencyConRate set.
  2. Open the dispute and view the FirstChargeback section


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-37246.


Published December 12, 2017 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us