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Support Article

Issues With Auto-Complete In Iphone



If the user tries to select any of the items from auto complete in Iphone, the screen just goes white.

Error Messages

Not Applicable.

Steps to Reproduce

1. In IPhone open the app which is installed.
2 Create a case.
3. Click on a autocomplete and try to select any of the items from auto complete. The screen just goes white.
4. Kill the app and reopen again, the same issue persists. 

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-26931.

Published April 6, 2016 - Updated October 8, 2020

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