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Support Article

Issues With Auto-Complete In Iphone

SA-21776

Summary



If the user tries to select any of the items from auto complete in Iphone, the screen just goes white.


Error Messages



Not Applicable.


Steps to Reproduce



1. In IPhone open the app which is installed.
2 Create a case.
3. Click on a autocomplete and try to select any of the items from auto complete. The screen just goes white.
4. Kill the app and reopen again, the same issue persists. 


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-26931.
 
Suggest Edit

Published April 6, 2016 - Updated October 8, 2020

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