Support Article
Issues introduced because of SSO logoff
SA-5769
Summary
Facing issues with SSO implementation within PRPC application. one of the issues is that user is logoff from single sign on(SSO) which caused issue when PRPC session is resumed.
Error Messages
NA(login screen is presented)
Steps to Reproduce
- Open PRPC application in a tabbed IE browser
- In the second IE tab, open another application
- Logout from SSO from the second IE tab.
- Go to PRPC application and try to perform an operation and notice that there is a login screen.
Root Cause
When a user logout from the SSO, then it is assume that user is logging out from all the applications and it prevents the stale PRPC requestor sessions.
Resolution
Integrate the SSO logout with PRPC logout such that logout from SSO logout PRPC session.
Published January 31, 2016 - Updated October 8, 2020
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