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Support Article

Issues in 'My Reports' Tab



'Add report' and 'Add category' buttons on the right corner under Home -> My Reports, are missing. Also, the Section Header 'Showing reports in category: <Category, Eg. Analyze Quality>' is missing. These buttons are intact in 7.2.1 But, missing in 7.2.2. The rule that contains these Buttons (pyReportBrowserInner7) is overridden from Pega-Reporting:07-10-27 to UI-Kit-7:08-01-01

Error Messages

Not Applicable

Steps to Reproduce

  1. Log-in into Pega Customer Service
  2. Navigate to Home >> My Reports
  3. On the right corner 'Add report' and 'Add category' Buttons are missing. Also, the Section Header 'Showing reports in category: <Category, Eg. Analyze Quality>' is missing.

Root Cause

The layout moved to the section with the header. User need to change to the correct harness to get the header with the buttons


Here’s the explanation for the reported behavior:

The issue will be resolved by using the new report browser harness pyCMReportBrowser

Published January 24, 2017 - Updated October 8, 2020

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