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Support Article

Issues with refreshing the browser



Application case type is accessible through the guest login. However, error message displays on the form on clicking the browser refresh. 

Error Messages

This action is not allowed as it is outside the current transaction.

Steps to Reproduce

1. Log in as the guest user
2. Move to the second screen
3. Perform a browser refresh

Root Cause

The transaction ID is not nullified. 


Perform the following local-change:
Add the below script to the UserWorkForm:


function TransactionIDIssue(){
var newurl = SafeURL_createFromURL(pega.u.d.url);


pega.u.d.url = newurl.toURL();  

var url = document.forms[0].action;  

var formURL = SafeURL_createFromURL(url); 


document.forms[0].action= formURL.toURL();


Published October 19, 2019 - Updated December 2, 2021

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