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Support Article

Issues with Revalidation and Save steps during CPMHC install

SA-266

Summary



While running the revalidation and save steps in the CPMHC 711 install guide (page 10, step 5), some of the rulesets are not revalidated and saved.

Error Messages



Revalidate and Save Instances failed.

Steps to Reproduce



In PRPC Developer Portal, access the PRPC Re-save Utility. Click the icon and navigate to System -> Tools -> Validate -> Revalidate and Save.
Select Rule-PegaCA-Association-CoachingTip from the Type list box. Select MyCoCPMHCMbr from the RuleSet Name list box. Click on the List button. Click the Run button.

Root Cause



The root cause of this problem is a defect in Pegasystems’ code. Coaching Tip Association has references to past Dates.

Resolution



This problem is solved by Hfix-9674.
 
Suggest Edit

Published March 10, 2016 - Updated December 2, 2021

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