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Support Article

Issues with upgrade of CMF from 7.11 to 7.12



After upgrading Care Management Framework (CMF) from 7.11 to 7.12, when searching for patients logged in as [email protected], no sample patient instances are returned. 

Error Messages

Not Applicable 

Steps to Reproduce

1. Log in with [email protected] operator.
2. Launch the CM Care Manager portal.
3. Search for Patients. No sample data of the patients is retrieved.

Root Cause

When searching for the patient records, the pzRetrieveSearchData activity is called from which a reportdefinition MemberSearch is called, form which an SQL query is triggered to retrieve the data. In the query, one of the parameters is going empty due to which the rows retrieved is zero. When migrating from Lucene search to elastic search in Pega 7.1.7, loading the default number of records, on empty string search, is ignored or removed.


Apply HFix-20551.

Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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