Support Article




Unable to upload files on pzMultiFilePath control when text has Turkish characters.

Error Messages

**Date and time**,768 [fault (self-tuning)'] [ ] [ ] [ ] ( web.impl.WebStandardImpl) ERROR - Unhandled error in ETier invocation
java.lang.StringIndexOutOfBoundsException: String index out of range: 124

Steps to Reproduce

Try to upload file C:\ğçşİİğğç öîİüûşçâ\ğçşİİğğç öîİüûşçâ.jpg using pzMultiFilePath control.

Root Cause

Conversion to lower case changes the length of string on some locales (like tr_TR). Start and end of an itemValue are calculated after converting original string to lower case. This is done because start and end are derived based on the itemKey, which can be in any case. After calculating start and end these indices are used on original string. If the lengths differ, out-of-bounds exception may occur.


Apply HFix-30919.

Published January 5, 2017 - Updated October 8, 2020

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