Support Article
JavaScript error occurs during log out
SA-60477
Summary
In a mobile application, JavaScript error occurs during log out.
Error Messages
Not Applicable
Steps to Reproduce
- Log in into the mobile application.
- Work on a case.
- Answer a few (three or four) questions.
- Select log out from the Options menu.
Root Cause
A defect in Pegasystems’ code or rules.
In the setIsVisited method, the pega.ui.ClientCache.find(QPRef) statement displays null intermittently. Accessing any value from the displayed value results in the Null Pointer Exception. A null check must be added before accessing its child properties.
Resolution
Apply HFix-45217.
Published July 23, 2018 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.