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Support Article

Javascript error when user clicks "Other actions" menu



User notices a Javascript error when clicking on "Other Actions" menu. Issue happens only when the first menu item under "Other Actions" is disabled and also only on IE 8 browser. Once the Javascript error is thrown, further mouse clicks are rendered useless.

Error Messages

Can't move focus to the control because it is invisible, not enabled, or of a type that does not accept the focus. Files: pega_ui_menubar_13465340811.js!pzpega_ui_launchflow_13910394108.js!!.js, line 283 character 39

Steps to Reproduce

 Issue is reproduced if the first item under the menu "Other Actions" available for flow is disabled.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. IE-8 throws a JavaScript error when trying to focus a disabled element.


This issue is resolved through the following local-change: 

In UserWorkForm include below script.

<pega:static type="script" app="webwb" moveToEnd="true">
<pega:file name="menubaroverrides.js"/>

2.  Create a new JS file in application rule set with below details:
    Directory: webwb   
    Filename: menubaroverrides
    File Type: js

3.  Copy and paste the script provided below. Please note that the script below is a template. Update the template to suit your needs. 

function menubarOverrides() {

if (pega.ui.menubar && pega.ui.menubar.Manager) {

pega.ui.menubar.Manager.prototype.doContextMenu = function(XMLNode,oLoc) {

/* Copy and paste your version of doContextmenu from pega_ui_menubar.js.
   ENSURE TO ENCLOSE firstElem[1].focus in a try catch block */

if(pega && pega.u && pega.u.d){

Suggest Edit

Published June 24, 2015 - Updated October 8, 2020

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