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Support Article

JAWS does not identify and read tabbed screenflow headings

SA-41824

Summary



JAWS does not identify ScreenFlow Tabbed headings. The numbers are not read, and their specific relationship to each task is not noted or explained. The text items are simply noted as a list of items.

Error Messages



Not applicable


Steps to Reproduce

  1. Login as an accessibility user account
  2. Run a tabbed screenflow
  3. Verify if JAWS can identify the tabbed screenflow headings


Root Cause



This issue was determined to be a product enhancement request.

Resolution



The current version of the product unfortunately does not have the support for providing alternative text to the number images. JAWS only grabs focus on the text below the numbers and reads out as is. The only way to add anything more to that currrently is by editing the text in the Assignment Properties of screenflow.


Suggest Edit

Published August 26, 2017 - Updated October 8, 2020

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