Support Article

jdbc getConnection() call is hung and request did not timeout

SA-37212

Summary



A Pega application is not responding. The thread dump shows that JDBC data source call is hung and did not time out.

Error Messages



Not Applicable


Steps to Reproduce



Not Applicable


Root Cause



A defect or configuration issue in the operating environment. Database that is being connected to using this data source is recently decommissioned.

Resolution



Make the following change to the operating environment:

At application server data source level configure 'loginTimeout' OR set JDBC driver level connection timeout using custom properties at data source level.

Published April 27, 2017 - Updated April 29, 2017

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