Support Article

jdbc getConnection() call is hung and request did not timeout



A Pega application is not responding. The thread dump shows that JDBC data source call is hung and did not time out.

Error Messages

Not Applicable

Steps to Reproduce

Not Applicable

Root Cause

A defect or configuration issue in the operating environment. Database that is being connected to using this data source is recently decommissioned.


Make the following change to the operating environment:

At application server data source level configure 'loginTimeout' OR set JDBC driver level connection timeout using custom properties at data source level.

Published April 27, 2017 - Updated April 29, 2017

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