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Support Article

JS error NullPointerException in SafeURL.put(key,value) {Thread}



NullPointerException in SafeURL.put(key,value) {ThreadName}, {undefined} when there is a newline in strPyLabel which stores the subject line of incoming emails digested by an email listener.

Error Messages

NullPointerException in SafeURL.put(key,value) {Thread}

Steps to Reproduce

Attempt to view an email attached to a work object that contains NewLine characters in the subject line.

Root Cause

Message.getHeader (Subject) is being used to retreive the email subject, and this method does not properly handle NewLine characters.


This issue is scheduled to be resolved in Pega 7.1.8 release.

Published January 31, 2016 - Updated October 8, 2020

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