Support Article

JVM Crashes when agent activity uses “Queue instruction”

SA-36919

Summary



JVM Crashes with the information below in the thread dump.


Error Messages



1TISIGINFO Dump Event "traceassert" (00080000) received
1TIDATETIME Date: 2017/04/20 at 14:35:56
1TIFILENAME Javacore filename: /opt/logs/was70/temp/javacore.20170420.143549.20119806.0002.txt
1TIREQFLAGS Request Flags: 0x81 (exclusive+preempt)
1TIPREPSTATE Prep State: 0x100 ()
1TIPREPINFO Exclusive VM access not taken: data may not be consistent across javacore sections


Steps to Reproduce



Run use case using Aspos documentation generation code.


Root Cause



A third-party product issue. The issue has to be addressed by IBM/Aspos.

Resolution



Make the following change to the operating environment:

Contact IBM/Aspos support to seek a potential solution.

Published April 21, 2017 - Updated April 25, 2017

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