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Support Article

Keyboard Focus - Control is not moving to some area in DDA view



User has a DDA view for visually impair users in  their project. These users will be using keyboard often rather than mouse.

While using the tab key on the UI, the cursor focus is not properly moving to some buttons .

Error Messages


Steps to Reproduce

1. Login as a DDA operator.
2. Open an attachment/history of a case.
3. Navigate through the fields on the UI using tab key from the keyboard.
4. Users will not be able to get the focus on some buttons.

Root Cause

The root cause of this problem is a defect 
with WAI rules like Desktopaccessiblity.JS, harness_accessibility.js, workform_accessibility.JS


This issue is resolved by hotfix item HFIX-9667, HFIX-9707, HFIX-10011
, HFIX-10031, HFIX-9906, HFIX-9901

Published January 31, 2016 - Updated October 8, 2020

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