Support Article
Keyboard Focus - Control is not moving to some area in DDA view
SA-1630
Summary
User has a DDA view for visually impair users in their project. These users will be using keyboard often rather than mouse.
While using the tab key on the UI, the cursor focus is not properly moving to some buttons .
Error Messages
NA
Steps to Reproduce
1. Login as a DDA operator.
2. Open an attachment/history of a case.
3. Navigate through the fields on the UI using tab key from the keyboard.
4. Users will not be able to get the focus on some buttons.
Root Cause
The root cause of this problem is a defect with WAI rules like Desktopaccessiblity.JS, harness_accessibility.js, workform_accessibility.JS
Resolution
This issue is resolved by hotfix item HFIX-9667, HFIX-9707, HFIX-10011, HFIX-10031, HFIX-9906, HFIX-9901
Published January 31, 2016 - Updated October 8, 2020
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